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Oversee the startup and development of warranty and support services for industrial and commercial equipment sold through the York sales office.Responsible for Training and Technical support for the North West Region.įactory Service Representative - York Master Technician Rating (1992 thru 1997).Schedule, supervise, coach and motivate the technician workforce. Ensure contractual obligations are being met while maximizing profitability. Plan and manage the day-to-day service operations to fulfill commercial service Control labor and material resources to achieve margin objectives.Coordinate all business activities of the area office includingĪdministration of expenses, payroll, warranties, invoicing, payables, receivables, assets and inventories. Provide quality services that ensure customer satisfaction and customer relationship retention and growth.Johnson Controls/York International, Chiller Team Manager/ Service PM/ CUE Regional Tech Manager (2004 thru Present). Contract Negotiation and Compliance Management.Complex Facility HVAC Commissioning and Systems Integration.Team-Building, Mentoring and Employee Training/Development.Skills, demonstrated project leadership ability and managerial strengths in the following areas of expertise: QUALIFICATIONS AND STRENGTHS: More than 37 years of combined experience in commercial and industrial HVAC project management sales and customer service–providing comprehensive organizational Johnson Controls Division Service Director

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